At our Liverpool Community Listening Event, we will be doing just that – listening to you, and so we want to invite you, the people living and working in the city, to share your views and experiences of the 999 – emergency service, patient transport service (PTS) and NHS 111.

The event is being hosted by our Patient Engagement team and from 1pm to 4pm at the PAL Multi Cultural Centre, 68A Mulgrave St, Toxteth –  you can share your thoughts and hear about our plans for keeping you safe during Winter, how our services can help you and take part in an interactive question and answer session with some of our senior leaders.

You don’t have to have been a patient. The event is open to everyone with an interest in their local healthcare services including carers, NHS professionals or community leaders.

Head of Communications and Patient Engagement, Julie Treharne explains; “Our communities across the North West are diverse and all have different needs but one thing they all have in common is wanting an effective, responsive ambulance service when there is an emergency.

“Our service covers the whole of the North West and one size does not fit all, so we feel it is important to get out and meet the people we serve to understand their expectations and what their concerns are. In doing so, we can make sure we are an ambulance service everyone can be proud of.

Not only is there an opportunity to speak to those on the frontline and behind the scenes, we’ll also throw in a free lunch and a brew or two. So come and say hello, come and talk to us and help us learn more about your community. You can book your free place via [email protected] or by calling 07812304811. You can also reserve your spot for this event by downloading a free ticket.

The full address for the event is: PAL Multi Cultural Centre, 68A Mulgrave St, Liverpool L8 2TF